Media Policy
KADOMORI Co., Ltd. (the “Company”) establishes and observes this “Social Media Policy” (the “Policy”) regarding the operation of its official social media accounts and its employees’ participation in social media.
1. Purpose of participating in social media
Through social media, the Company shares information and values dialogue with customers, aiming to remain a brand loved by many people over the long term. Specifically, the Company participates in social media for the following four purposes.
1. To listen to customers’ opinions and impressions of the Company and to deeply understand what products and services customers truly want.
2. To make the Company’s products and services known to more customers.
3. To convey to more customers the care the Company puts into its products and services.
4. Through sincere dialogue with customers, to raise customer satisfaction as well as trust in the Company and its brand value.
2. Our attitude toward participating in social media
Understanding that social media is a place for communication based on personal connections, that it is open to the general public, and that once information is published it cannot be completely retracted, the Company takes part in dialogue with the moderation expected of a person of good sense.
1. We actively provide information, listening to customers’ voices so that participating customers may have an experience that is even a little beneficial.
2. We pay attention to the content and manner of the information we publish, taking care not to spread incorrect information or mislead customers.
3. If we publish incorrect information or use a misleading expression, we promptly apologize and correct it.
4. We publish information and engage in dialogue as persons of good sense, without misrepresenting our identity.
5. We comply with the rules of each social media platform established and operated by third parties, and respect the culture and manners of each platform.
6. We respect the intellectual property rights, privacy rights, and other rights of third parties, and take care not to damage their reputation.
3. Notices and requests to users
1. Changes to the terms
The Company may change these terms without prior notice to, or the consent of, users. In that case, the conditions of use of this page shall be governed by the revised terms. The revised terms shall take effect from the time they are posted on this page.
2. Service period, suspension, and interruption
The Company may change, add to, or discontinue part or all of the service content of this page without prior notice to, or the consent of, users.
3. Disclaimer
Please manage comments and content posted on this page under the responsibility of the person who posted them.
KADOMORI cannot accept responsibility for any trouble or damage arising among users, or between a user and a third party, in connection with this page; please understand this in advance.
The operation and content of this page may be changed or terminated without notice. We cannot accept responsibility for any damage arising as a result; please understand this.
4. Prohibited items
Please refrain from posting comments that fall under any of the following. If a comment or content falling under any of them is posted, the Company will delete it.
・Slander or defamation
・Discriminatory expressions
・Content contrary to public order and morals
・Content that infringes the rights of a third party
・Posts for business or advertising purposes
4. Contact desk
KADOMORI Co., Ltd.
Personal Information Inquiry Desk: info@kadomori-kogao.com
